Chartnote vs Sunoh: AI Scribes for eClinicalWorks-Centric Clinics (2026)
On this page
- Quick verdict
- Chartnote vs Sunoh at a glance (as of November 2026)
- Pricing
- Features
- EHR integration
- Platforms, languages, compliance
- Where each tool fits best
- Practical evaluation tips
- FAQ
- Is Chartnote a Sunoh alternative for eClinicalWorks users?
- Why is Sunoh more expensive on list price?
- Does Sunoh work outside eClinicalWorks?
- Can I try Chartnote free?
- Does Chartnote train on patient data?
- Who should shortlist both
- Try Chartnote on your next visit
Sunoh.ai is the ambient AI scribe closely associated with eClinicalWorks, with native eCW workflows and a published price starting at $149 per user per month (limited-time framing on Sunoh’s pricing page). It also offers a free EHR Sync browser extension for other web EHRs and lists integrations with athenahealth, Cerner, Epic, ModMed, Practice Fusion, and Tebra.
Chartnote is EHR-agnostic by design: AI Scribe, dictation, Copilot, Intelligent Mapping (including eClinicalWorks among completed integrations), published plans from free to $99.99 Max, 92 languages, and Autosync in Chartnote 3.0.
If your clinic lives inside eCW and wants the scribe that eClinicalWorks markets alongside the EHR, Sunoh is the native path. If you want lower published pricing, a free tier, or a tool that travels with you across EHRs and devices, Chartnote is the flexible alternative.
Quick verdict
Choose Chartnote for free/Pro pricing well below $149, ambient + dictation + Copilot, 92 languages, Autosync, and mapping that includes eCW without requiring Sunoh’s seat price.
Choose Sunoh if you want the eClinicalWorks-centric ambient scribe with draft SOAP notes, order prefills, and the Sunoh/eCW support model — and $149/user/month fits your budget.
Chartnote vs Sunoh at a glance (as of November 2026)
| Chartnote | Sunoh.ai | |
|---|---|---|
| Pricing | Basic free; Pro $39.99/mo; Max $99.99/mo; Team/Enterprise | Starting at $149/user/month (limited-time framing on sunoh.ai/pricing) |
| Best for | Clinicians wanting affordable self-serve ambient + dictation across web EHRs | eCW-centric practices wanting Sunoh’s native ambient workflow |
| EHR support | Intelligent Mapping includes eClinicalWorks plus Practice Fusion, Elation, athena, ModMed, Tebra, and more; Companion for other web EHRs | Native eClinicalWorks (desktop, eClinicalTouch, eClinicalMobile per eCW materials); EHR Sync for browser-based EHRs; lists athenahealth, Cerner, Epic, ModMed, Practice Fusion, Tebra |
| Platforms | Web, Chrome extension, iOS, Android | iPhone, iPad, Android phones, web browser |
| Languages | 92 languages | Multiple languages listed by Sunoh (e.g., Spanish, Arabic, Chinese, Hindi, Russian, Korean, Vietnamese, Filipino, Portuguese, French; others noted as coming soon on Sunoh materials) |
| Trial | 14-day Pro/Max; Basic free | Free trial offered on Sunoh pricing/CTA pages (confirm current terms on signup) |
| Compliance | HIPAA compliant; SOC 2 Type II audited; BAA; PHI never used for AI training | BAA included (pricing page); runs on Microsoft Azure; HIPAA safeguards described with customer obligations |
Pricing
Sunoh’s pricing page advertises $149 per user per month as a limited-time starting price, with ambient capture, transcripts, draft clinical summaries/SOAP notes, editing before EHR import, PDF export, 24×7 support, implementation services, Azure hosting, and a BAA included in the described package.
Chartnote Max at $99.99/month (or $89.99 yearly) is lower on list price for unlimited notes, and Pro at $39.99 covers many part-time clinicians. Basic remains free for 15 notes/month.
Budget-sensitive eCW clinics should still demo Sunoh’s native workflow — integration comfort can outweigh sticker price — but do the math openly. Category guide: AI medical scribe pricing.
Features
Sunoh highlights ambient voice capture, visit transcripts, draft clinical summaries and SOAP notes, editing before import, order-related prefills (medications, labs, imaging, referrals) in eCW-oriented materials, and EHR Sync push for browser EHRs.
Chartnote highlights AI Scribe with custom templates and style control, Voice Chart dictation, snippets, Copilot, billing suggestions, after-visit summaries, Finish Later Highlights, and Autosync across devices.
If order prefills inside eCW are central, prioritize a Sunoh demo. If you need dictation + Copilot + personal templates that follow you across settings, prioritize Chartnote.
EHR integration
Sunoh’s strongest story is eClinicalWorks. EHR Sync is free with a Sunoh subscription for browser-based EHRs, and Sunoh lists additional EHR names on its EHR Sync page.
Chartnote lists eClinicalWorks among completed Intelligent Mapping integrations, alongside other ambulatory web EHRs — without tying you to a single EHR vendor’s scribe.
Clinicians who use eCW and moonlighting EHRs sometimes keep Chartnote as the constant layer. Clinics standardized on eCW alone may prefer Sunoh’s native path.
Platforms, languages, compliance
Both offer iOS/Android and web-oriented workflows. Chartnote adds a Chrome extension experience and Autosync in 3.0.
Languages: Chartnote publishes 92. Sunoh markets multilingual support with a specific list of available languages and some “coming soon” entries — verify your languages during trial.
Compliance: Chartnote is HIPAA compliant, SOC 2 Type II audited, BAA-covered, and never uses PHI for AI training. Sunoh’s pricing page states a BAA is included and the service runs on Microsoft Azure; confirm HIPAA/BAA execution and any audit reports during procurement.
Where each tool fits best
Chartnote fits better when price, multilingual breadth, dictation/Copilot, or multi-EHR flexibility dominate — including eCW practices that still want a lower-cost mapper. Also common for urgent care and APP-led clinics.
Sunoh fits better when eCW-native ambient documentation, Sunoh’s order/prefill workflow, and eCW-aligned support are worth $149/user/month.
Practical evaluation tips
In eCW, time both tools from “stop recording” to “note in chart” with your real templates. Include one visit that needs labs/imaging orders if you are testing Sunoh’s prefill claims. For Chartnote, set up Intelligent Mapping once and reuse it. Walkthrough: visit to signed note.
FAQ
Is Chartnote a Sunoh alternative for eClinicalWorks users?
Yes. Chartnote lists eClinicalWorks among completed Intelligent Mapping integrations and typically costs less at published Pro/Max rates. Sunoh remains the eCW-associated ambient product if you want that native stack.
Why is Sunoh more expensive on list price?
Sunoh’s public package is positioned around ambient scribe plus implementation/support and eCW-centric workflow value at $149/user/month. Chartnote unbundles differently with free/Pro/Max tiers. Compare workflow fit, not only the sticker.
Does Sunoh work outside eClinicalWorks?
Yes — Sunoh documents EHR Sync for browser-based EHRs and lists several other EHR brands. Depth varies; demo your EHR.
Can I try Chartnote free?
Yes. Basic is free (15 AI Scribe notes/month), and first-time Pro/Max trials last 14 days.
Does Chartnote train on patient data?
No. PHI is never used for AI training.
Who should shortlist both
Shortlist both if you are an eCW practice comparing native depth versus cost: run Sunoh’s trial/demo on your highest-volume visit types, and run Chartnote’s 14-day Pro trial with Intelligent Mapping on the same providers. Keep a simple scorecard — edit minutes, order workflow, after-hours notes — and pick the winner with data.
If you already know you will leave eCW within a year, weight Chartnote higher so your scribe investment survives the EHR migration. If eCW is a ten-year platform decision, weight Sunoh’s native workflow higher even at $149.
Compliance diligence for either path: AI scribe HIPAA compliance questions.
Try Chartnote on your next visit
If you want ambient notes you can start free, customize to your specialty, and finish across devices with Autosync in Chartnote 3.0, start a 14-day free trial (no credit card required for Basic) or book a demo for your clinic.
