AI Medical Scribe App Ratings 2026: How 8 AI Scribe Apps Compare on the App Store

When clinicians try an AI medical scribe on their phone, many of them leave a rating. Those ratings are one of the few public, unfiltered signals of how an app holds up in real clinical work: in the exam room, between patients, and late at night when notes still need to be finished.

So which is the best AI scribe app according to the people who use them? We looked at the U.S. App Store listings of eight standalone AI scribe apps (Chartnote, Freed, Heidi, Abridge, Suki, DeepScribe, Nabla and Scribeberry) on November 12, 2026, and compared three things: the average rating, how many ratings each app has, and how those ratings split by stars.

Key findings

• Chartnote has the highest rating among AI scribe apps with 500+ ratings: 4.8 out of 5 from 607 ratings. Freed also shows 4.8 (from 514 ratings), and Chartnote's unrounded average is the highest of the group at 4.85.
• Chartnote has the lowest share of 1- and 2-star ratings: just 2.5%, compared with 3.7% for Freed and 3.9% for Heidi, and roughly 17% to 26% for the other apps we could measure.
• 92% of Chartnote's ratings are 5 stars, the highest 5-star share in the comparison.
• Only three apps combine a high score with real volume: Chartnote, Freed and Heidi are the only apps rated 4.5 or higher with more than 100 ratings. Heidi has the most ratings (2,596) at 4.7.

The 8 AI scribe apps at a glance

App	Average rating	Number of ratings	1–2 star share
Chartnote	4.8	607	2.5%
Freed	4.8	514	3.7%
Heidi	4.7	2,596	3.9%
Abridge	4.2	48	16.7%
Suki	4.1	66	21.2%
DeepScribe	4.0	39	25.6%
Nabla	3.9	8	25.0%
Scribeberry	1.0	1	n/a

U.S. App Store, November 12, 2026. Each app name links to its App Store listing.

Average rating: Chartnote leads apps with 500+ ratings

Three apps have more than 500 ratings, and Chartnote is rated highest among them: 4.8 out of 5. Freed also displays 4.8 and Heidi 4.7. Because the App Store rounds to one decimal, it helps to look one step closer: Chartnote's unrounded average is 4.85, ahead of Freed (4.77) and Heidi (4.74).

Further down, Abridge sits at 4.2, Suki at 4.1, DeepScribe at 4.0 and Nabla at 3.9. Scribeberry shows 1.0 from a single rating, which tells us little yet.

Number of ratings: why volume matters

An average only means something when enough people stand behind it. Heidi has the most ratings in the group (2,596), followed by Chartnote (607) and Freed (514). The other five apps have 162 ratings between them.

A 4.8 built on 600+ ratings from users reflects hundreds of individual experiences with the app, not a handful of early adopters. That is why we only compare top ratings among apps with real volume.

Rating and volume together: where each app stands

Putting both numbers on one chart makes the picture clearer. Most apps either have a moderate score with a few dozen ratings, or too few ratings to judge. Only Chartnote, Freed and Heidi sit in the top-right zone, with an average of 4.5 or higher backed by more than 100 ratings, and Chartnote sits highest in that zone.

Star breakdown: Chartnote has the lowest share of 1- and 2-star ratings

The average hides how ratings are distributed. Using the star counts on each listing, 92% of Chartnote's ratings are 5 stars and only 2.5% are 1 or 2 stars, the lowest share of any app we could measure. For comparison, low ratings make up 3.7% for Freed, 3.9% for Heidi, 16.7% for Abridge, 21.2% for Suki, 25.0% for Nabla and 25.6% for DeepScribe.

For a busy clinician, a low share of 1- and 2-star ratings is a good sign that an app works reliably day to day: fewer people walking away frustrated after a visit.

What users say about Chartnote

Ratings tell you how many people are happy. Reviews tell you why. A few 5-star reviews from Chartnote's U.S. App Store listing:

"My medical documentation is done before I get off my shift and head home from the hospital!! … it has made me a better husband and parent because of 8+ hour more I get to spend with them each week."

— Henry from CP Texas, July 2026

"I've used a ton of ai scribes over the years and there are none that match the customizability and accuracy of chartnote."

— Chadcb, January 2026

"I was able to listen to my patient and engage with them while not worrying about remembering to note down every piece of information. I leave the room and the note is nearly perfect with just a few edits."

— Dswendson, June 2023

How to use App Store ratings when choosing an AI scribe

Ratings are a useful starting point, not the whole decision. A few tips if you are comparing AI medical scribes (our AI scribe buying checklist goes deeper):

• Look at volume, not just the score. A 5.0 from three people says less than a 4.8 from six hundred.
• Check the low ratings. The share of 1- and 2-star reviews tells you how often an app lets people down.
• Read recent reviews. AI scribes improve quickly; recent feedback reflects the product you will actually use.
• Try it with a real visit. The best test is your own workflow. Record one visit and see how much editing the note needs.

What you get with Chartnote

Chartnote is built for clinicians who choose their own tools. With AI Scribe, you record the visit and get a structured, ready-to-review note in seconds. Chartnote also gives you evidence-backed answers with PubMed citations through Copilot, so you can document the visit and check the evidence in the same app instead of switching between two tools. Read more in The AI scribe that also answers your clinical questions, or see how residency programs use it in AI clinical documentation for residency programs.

Comparing specific apps? See Chartnote vs Freed, Chartnote vs Heidi and Chartnote vs Abridge.

Create your first note free → · Download Chartnote on the App Store · See plans

Methodology

• Source: public U.S. App Store listings for eight standalone AI medical scribe apps, captured on November 12, 2026.
• Scope: apps whose main product is an AI scribe. Apps where a scribe is one feature of a larger platform (for example Doximity or OpenEvidence) are not included.
• What we measured: average rating (as displayed, plus the unrounded average Apple reports), number of ratings, and the share of ratings at each star level from the star counts on each listing.
• Star breakdown: Scribeberry (1 rating) was left out because it has too few ratings.
• Limits: this is a single snapshot. App Store ratings are counted per country, and this comparison covers iOS only (no Google Play) and does not score written review text. Some AI scribes are rolled out mainly through health system contracts, so their App Store ratings reflect only part of their users.

FAQ

What is the best AI scribe app on the App Store?

Based on U.S. App Store ratings, Chartnote has the highest rating among AI scribe apps with more than 500 ratings: 4.8 out of 5 from 607 ratings (November 12, 2026). Freed also shows 4.8 from 514 ratings, and Chartnote's unrounded average is higher (4.85 vs 4.77). Chartnote also has the lowest share of 1- and 2-star ratings (2.5%).

How many App Store ratings does Chartnote have?

Chartnote: AI Medical Scribe had 607 ratings with a 4.8 average on the U.S. App Store as of November 12, 2026. 92% of those ratings are 5 stars.

Which AI scribe app has the lowest share of bad reviews?

Among the apps we compared with enough ratings to measure, Chartnote has the lowest share of 1- and 2-star ratings: 2.5% of its 607 ratings. Freed is at 3.7% and Heidi at 3.9%; the other apps range from 16.7% to 25.6%.

Are App Store ratings a good way to compare AI scribes?

They are a useful public signal, especially when an app has hundreds of ratings. Combine them with recent reviews and a hands-on trial with your own patient visits.

Can I try Chartnote for free?

Yes. You can create your first AI note for free and upgrade when you need more. See Chartnote plans for current options.

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