Chartnote vs Suki: Ambient AI for Clinics vs Enterprise EHR Depth (2026)
On this page
- Quick verdict
- Chartnote vs Suki at a glance (as of November 2026)
- Pricing
- Features
- EHR integration
- Platforms and languages
- Security and compliance
- Where each tool fits best
- FAQ
- Is Chartnote a good Suki alternative?
- Does Suki publish pricing?
- Can Suki work with any EHR?
- Does Chartnote support teams?
- Will either tool train on my patients’ data?
- Practical evaluation tips
- Try Chartnote on your next visit
Suki markets ambient clinical intelligence — documentation, coding, orders, patient instructions, and chart Q&A — with deep, real-time integrations into Epic, Oracle Health, athenahealth, and MEDITECH. It is aimed at health systems and larger groups that want an embedded assistant across 100+ specialties.
Chartnote is a self-serve clinical documentation platform: ambient AI Scribe, Voice Chart dictation, Copilot, custom templates, Intelligent Mapping for web EHRs, published pricing, 92 languages, and Chartnote 3.0 Autosync.
Both reduce keyboard time. They differ most on how you buy, how deeply they sit in the EHR, and how fast a single clinician can go live.
Quick verdict
Choose Chartnote if you want transparent plans (including free Basic), a 14-day Pro/Max trial, ambient + dictation + Copilot without an enterprise integration project, and Autosync across phone and computer.
Choose Suki if your organization needs Suki’s bidirectional real-time links to Epic, Oracle Health, athenahealth, or MEDITECH, wants ambient documentation plus orders/coding/Q&A in an enterprise assistant, and will run a sales-led evaluation.
Chartnote vs Suki at a glance (as of November 2026)
| Chartnote | Suki | |
|---|---|---|
| Pricing | Basic free; Pro $39.99/mo; Max $99.99/mo; Team/Enterprise | Not publicly listed — sales quote / order form |
| Best for | Solo clinicians and small/mid practices | Enterprises and groups needing deep major-EHR embed |
| EHR support | Intelligent Mapping + Companion for many web EHRs | Deep real-time integrations with Epic, Oracle Health, athenahealth, MEDITECH; Suki Compose noted for broader EHR reach |
| Platforms | Web, Chrome extension, iOS, Android | Desktop and mobile (iOS and Android) per Suki |
| Languages | 92 languages | 80 languages (per Suki public materials) |
| Trial | 14-day Pro/Max; Basic free | Not publicly offered as self-serve; contact sales |
| Compliance | HIPAA compliant; SOC 2 Type II audited; BAA; PHI never used for AI training | States HIPAA compliant and SOC 2 Type 2 certified (vendor wording); BAA per terms |
Pricing
Chartnote publishes Basic, Pro, Max, Team Max, and Enterprise. You know the monthly number before a demo call.
Suki does not publish a self-serve price list on its main site; commercial terms come through sales and an order form. That is normal for deeply embedded enterprise assistants — but it means you cannot spreadsheet Suki against Chartnote Max without a quote.
When you do get a Suki number, compare apples to apples: seats, ambient volume, coding modules, and whether EHR integration fees are separate. Background: AI medical scribe pricing.
Features
Suki describes ambient documentation that generates notes, patient instructions, and orders; voice-enabled editing; problem-based charting; coding and revenue support; clinical reasoning/Q&A; and partner APIs/SDKs for healthtech embeds. It stresses end-to-end assistant capabilities beyond transcription.
Chartnote describes AI Scribe notes with custom sections and style, Voice Chart dictation, snippets, Copilot, billing suggestions, after-visit summaries, Finish Later Highlights, and Autosync so drafts move between devices in Chartnote 3.0.
If you need orders staged into a major EHR from the ambient layer, shortlist Suki and peer enterprise tools. If you need a note that lands in your web EHR today plus dictation for cleanup, Chartnote is built for that loop. See Chartnote walkthrough: visit to signed note.
EHR integration
Suki’s public differentiator is incomparable EHR integration with the four leading EHRs it names: Epic, Oracle Health, athenahealth, and MEDITECH — described as deep, real-time, bidirectional. That usually implies IT involvement, environment configuration, and an organizational rollout.
Chartnote’s model is clinician-led: install the Chrome extension, map sections once, transfer with a click — or use Companion beside any web EHR. Completed mappings publicly include Practice Fusion, Elation, eClinicalWorks, athena, OpenEMR, ModMed, Charm, Tebra, HealthBook+, Office Ally, Telus Health, and Veracity.
Neither approach is universally “better.” Embedded depth wins inside large Epic shops. Mapping speed wins in independent ambulatory practice.
Platforms and languages
Both offer mobile and desktop/web paths. Chartnote lists web, Chrome extension, iOS, and Android. Suki states desktop and mobile on iOS and Android across 100+ specialties and major EHRs.
Languages: Chartnote 92; Suki materials cite 80. Test the languages your panel actually uses.
Security and compliance
Chartnote: HIPAA compliant; SOC 2 Type II audited on all plans; BAA; PHI never used for AI training.
Suki: states the platform is SOC 2 Type 2 certified and HIPAA compliant (vendor wording) and scalable for large organizations. Execute a BAA and review the SOC report through your security team.
More on diligence: AI scribe HIPAA compliance questions.
Where each tool fits best
Chartnote is a better fit when:
- You are choosing a scribe for yourself or a small clinic this month
- You need published pricing and a real free trial
- Your EHR is web-based and mapping/Companion is enough
- You want ambient notes plus dictation and Copilot with Autosync
Suki is a better fit when:
- Your health system wants a deeply embedded assistant in Epic, Oracle Health, athenahealth, or MEDITECH
- Orders, coding, and chart Q&A must live in the same enterprise ambient layer
- Procurement prefers a sales-engineered deployment with dedicated success resources
- Partner/API embed into another healthtech app is on the roadmap (Suki Partners)
Checklist for either path: how to choose an AI scribe.
FAQ
Is Chartnote a good Suki alternative?
For independent clinicians and many ambulatory groups, yes — especially when you cannot wait on an enterprise integration. For system-wide Epic embed with orders writeback, Suki (or similar enterprise platforms) remains the category to evaluate.
Does Suki publish pricing?
Not as a public self-serve grid on its main marketing site. Expect a quote. Chartnote publishes Basic/Pro/Max openly.
Can Suki work with any EHR?
Suki highlights deep integrations with Epic, Oracle Health, athenahealth, and MEDITECH, and mentions Compose for broader EHR scenarios. Confirm your EHR and workflow in a Suki demo.
Does Chartnote support teams?
Yes. Team Max (minimum two seats) includes shared templates, assistant seats, and admin tools; Enterprise adds SSO and Trust Center access to the SOC 2 Type II report.
Will either tool train on my patients’ data?
Chartnote states PHI is never used to train AI. Ask Suki for its current training and retention policy in writing during security review.
Practical evaluation tips
Ask Suki to demonstrate your EHR — ideally the same department build your clinicians use — including how orders and coding suggestions appear. Ask Chartnote to map a real note into your web EHR with Intelligent Mapping or Companion during a live call.
Score both on: minutes from end of visit to signed note, mobile reliability between rooms, and whether after-hours inbox work drops in week two. NPs and PAs evaluating personally funded tools may prefer Chartnote’s self-serve path; see nurse practitioners and PAs using AI.
Try Chartnote on your next visit
If you want ambient notes you can start free, customize to your specialty, and finish across devices with Autosync in Chartnote 3.0, start a 14-day free trial (no credit card required for Basic) or book a demo for your clinic.
